Question 1

How do I book a detail?

Accepted Answer

Use the "Schedule Online" button to book. You can also call or text us at (909) 203-8115 or email ezgodetail@gmail.com.

Question 2

How far ahead should I book?

Accepted Answer

Availability varies, so booking a few days ahead is a good idea, especially for weekends. Contact us to ask about upcoming openings.

Question 3

What is your cancellation policy?

Accepted Answer

Please give us 24 hours' notice if you need to cancel or change your appointment. Contact us as soon as you can.

Question 4

Do you offer same-day appointments?

Accepted Answer

Same-day availability depends on our schedule. Call or text (909) 203-8115 and ask what's open.

Question 5

Do you offer recurring detailing plans?

Accepted Answer

Yes. The EZGO Club offers bi-weekly, monthly, and bi-monthly plans starting at $100. You must first book a Full Interior & Exterior Detail to join.

Question 6

Will I get an appointment reminder or confirmation?

Accepted Answer

Appointment confirmations and reminders are handled through our booking system. Check the details provided when you book, or contact us if you have a question.

Question 7

What's the difference between Express and Executive detailing?

Accepted Answer

Express covers the main interior or exterior cleaning and care. Executive adds more involved work, such as paint decontamination, a clay bar and ceramic sealer outside, or shampooing and steam cleaning inside.

Question 8

What is ceramic coating, and how long does it last?

Accepted Answer

Ceramic coating is a protective layer that bonds to your vehicle's paint. Our ceramic coating includes a 5-year warranty, and proper care helps maintain the finish.

Question 9

What is paint correction?

Accepted Answer

Paint correction uses machine polishing to reduce paint defects such as swirls and light scratches. We offer 1-Step and 2-Step options, depending on the paint and the result you're looking for.

Question 10

How long does a detail usually take?

Accepted Answer

An Express Full Detail usually takes about 2.5–3 hours, and an Executive Full Detail usually takes about 5–6 hours. Paint correction usually takes most of a day, while ceramic coating usually takes 1–2 days.

Question 11

How is detailing different from a car wash?

Accepted Answer

A car wash is a quick surface clean. Detailing gives every part of your vehicle more attention, inside and out, with options ranging from a thorough hand wash to paint correction or ceramic coating.

Question 12

Can I add extra services to my detail?

Accepted Answer

Yes, add-ons are available. Contact us for a quote based on what you'd like done and your vehicle's condition.

Question 13

How often should I have my car detailed?

Accepted Answer

It depends on how often you drive, where you park, and how you use your vehicle. Many daily drivers do well with a visit every 2–4 weeks, and our EZGO Club plans make that easy.

Question 14

Can you remove scratches and swirls?

Accepted Answer

Paint correction removes swirls and most light scratches. Scratches that go through the clear coat can be improved but not fully removed.

Question 15

Can you handle pet hair and odors?

Accepted Answer

Yes. We use dedicated tools for pet hair, and shampoo and steam cleaning remove most odor sources. Heavy pet hair or smoke odor can take extra time, so let us know when you book.

Question 16

Do you detail trucks, SUVs, RVs, or fleets?

Accepted Answer

We detail trucks and SUVs every day. For RVs or fleet work, call us at (909) 203-8115 for a quote.

Question 17

What cities do you serve?

Accepted Answer

We're based in Rancho Cucamonga and serve the Inland Empire, including Upland, Ontario, Fontana, Rialto, San Bernardino, Redlands, Riverside, Corona, Chino, Chino Hills, Eastvale, Claremont, and Pomona.

Question 18

How far do you travel?

Accepted Answer

We generally serve locations within about 30 miles of Rancho Cucamonga. Contact us to check whether your address is in our service area.

Question 19

Do I need to provide water or electricity?

Accepted Answer

No. Our crew brings deionized, spot-free water and generator power, so you don't need to provide a hose or electrical outlet.

Question 20

Do I need to be home during the appointment?

Accepted Answer

No. As long as we can access the vehicle, we can take care of everything while you're at work or running errands. Let us know how we'll get the keys or access the car when you book.

Question 21

Can you detail my car at work?

Accepted Answer

Yes, in most cases. Please make sure you have permission from the property before booking a service there.

Question 22

Can you detail at an apartment or in an HOA community?

Accepted Answer

Rules vary by apartment complex and HOA. Check with the property first to confirm mobile detailing and generator use are allowed at your location.

Question 23

How do you determine the price?

Accepted Answer

Pricing depends on vehicle size and condition. Listed prices are starting prices, and we'll confirm the price before we start.

Question 24

What are your starting prices?

Accepted Answer

Express Exterior starts at $100, Express Interior at $177, and Express Full Detail at $227. Executive Exterior starts at $160, Executive Interior at $317, and Executive Full Detail at $417. Paint correction is $795 for 1-Step or $995 for 2-Step, and ceramic coating is $1,195 or $1,495.

Question 25

How much do add-ons cost?

Accepted Answer

Add-on pricing depends on the work and vehicle. Contact us for a quote.

Question 26

What payment methods do you accept?

Accepted Answer

Please ask us about accepted payment methods when you book. Payment is handled through our booking system.

Question 27

When is payment due?

Accepted Answer

Payment is collected after the service is complete through our booking system.

Question 28

What if I'm not satisfied with the detail?

Accepted Answer

If something isn't right, please tell us before we leave and we'll make it right.

Question 29

What products do you use?

Accepted Answer

We use professional-grade soaps, polishes, coatings and microfiber towels selected for detailing work.

Question 30

How is mobile detailing different from going to a shop?

Accepted Answer

We bring the shop to your location, so there's no drop-off, waiting room or ride home. Our crew brings its own deionized water and generator power.

Question 31

How long should I keep my car dry after ceramic coating?

Accepted Answer

Keep the car dry for about 24 hours after coating. Full curing takes about 7 days, and you should avoid automatic brush washes.

Question 32

What if it rains or gets dusty after a detail?

Accepted Answer

Weather and dust can affect how long a car stays clean, especially in the Inland Empire. A protected finish rinses clean more easily — contact us if you're worried about the forecast around your appointment.

Question 33

Is professional detailing worth it?

Accepted Answer

A professional detail gives your vehicle far more attention than a quick wash, and it helps protect paint and interior surfaces. The right option depends on your vehicle, how you use it, and what you want done.

Question 34

Does detailing help resale value?

Accepted Answer

A clean, well-kept vehicle makes a better impression when you sell or trade it in. Detailing improves its appearance, but it can't guarantee a particular resale value.

Question 35

Is Express or Executive the better value?

Accepted Answer

Express is great for regular upkeep, while Executive is a deeper reset for cars that need more. Choose based on your vehicle's condition and the work you want.

Question 36

Can I save with an EZGO Club membership?

Accepted Answer

Yes. The EZGO Club offers recurring bi-weekly, monthly, and bi-monthly plans starting at $100, with member pricing and perks. Contact us for details about the plan that fits your vehicle.

Question 37

Is ceramic coating worth the cost?

Accepted Answer

For drivers who want long-term paint protection and easier washing, it usually is. It includes a 5-year warranty, with pricing at $1,195 or $1,495.

Question 38

How do Inland Empire heat and sun affect my car?

Accepted Answer

Strong sun and heat can fade paint, dry out trim and crack leather over time. Regular cleaning, UV protection and shaded parking all help.

Question 39

How can I manage Santa Ana wind and dust?

Accepted Answer

Wind can leave dust on your vehicle soon after cleaning. Rinse it off instead of wiping it dry, since dry wiping drags grit across the paint and causes swirls.

Question 40

Can you remove hard water spots?

Accepted Answer

Our deionized rinse water won't leave new spots. Existing hard water marks vary — some wash off, while etched spots may need polishing — so contact us to discuss your vehicle.

Question 41

Can detailing help with smog and freeway grime?

Accepted Answer

Yes. A detail removes the road film, brake dust and grime that builds up from freeway driving, and a sealer or coating makes it easier to wash off next time.

Question 42

Is ceramic coating worth it in the Inland Empire?

Accepted Answer

For many local drivers, yes — it adds protection against sun, dust and hard water and makes washing easier. It's not a substitute for regular washing and care.

Frequently Asked Questions

Booking & Scheduling

Our Services

Service Area & Logistics

Pricing & Payment

Quality & Guarantee

Cost & Value

Inland Empire Climate & Car Care

Explore more

Services

Service areas

Book online

Contact

Still have a question? Call or text us

Frequently Asked Questions

Booking & Scheduling

How do I book a detail?−

How far ahead should I book?+

What is your cancellation policy?+

Do you offer same-day appointments?+

Do you offer recurring detailing plans?+

Will I get an appointment reminder or confirmation?+

Our Services

What's the difference between Express and Executive detailing?+

What is ceramic coating, and how long does it last?+

What is paint correction?+

How long does a detail usually take?+

How is detailing different from a car wash?+

Can I add extra services to my detail?+

How often should I have my car detailed?+

Can you remove scratches and swirls?+

Can you handle pet hair and odors?+

Do you detail trucks, SUVs, RVs, or fleets?+

Service Area & Logistics

What cities do you serve?+

How far do you travel?+

Do I need to provide water or electricity?+

Do I need to be home during the appointment?+

Can you detail my car at work?+

Can you detail at an apartment or in an HOA community?+

Pricing & Payment

How do you determine the price?+

What are your starting prices?+

How much do add-ons cost?+

What payment methods do you accept?+

When is payment due?+

Quality & Guarantee

What if I'm not satisfied with the detail?+

What products do you use?+

How is mobile detailing different from going to a shop?+

How long should I keep my car dry after ceramic coating?+

What if it rains or gets dusty after a detail?+

Cost & Value

Is professional detailing worth it?+

Does detailing help resale value?+

Is Express or Executive the better value?+

Can I save with an EZGO Club membership?+

Is ceramic coating worth the cost?+

Inland Empire Climate & Car Care

How do Inland Empire heat and sun affect my car?+

How can I manage Santa Ana wind and dust?+

Can you remove hard water spots?+

Can detailing help with smog and freeway grime?+

Is ceramic coating worth it in the Inland Empire?+